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Add messaging to your Avaya Contact Center and transform your customer experience

As an Avaya DevConnect partner, Octopus CX can bring you the additional channels of SMS, MMS, Messenger and Twitter DM messaging.

Octopus CX is the only messaging company fully integrated with every AVAYA contact center platform on the market. We are also part of Avaya’s SPP program. We give customers the option to use messaging in support of voice, enabling more customers to be handled in their preferred channel with their preferred device. Your customers’ experience will be transformed and so will your business.
Octopus CX cloud based service makes integration into AVAYA contact centers fast, painless and low cost.

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